I started working for a small appliance reconditioning center in Billings, MT when I was 9 years old. It was a second hand/antique store that was in the process of transitioning into a reconditioned appliance store and was located across the alley from where I lived. I visited daily for a couple of months and finally got the nerve up to ask for a job. Imostly cleanedand worked on bikes for the first couple ofmonths before the owner saw my mechanical aptitude and began teaching me appliance repair. I spent the next year working on dryers, hundreds of dryers! Then he taught me washers, dishwashers, refrigerators and all the rest. I worked there for nearly 20 years, basically adopting the owner as my father. I worked for another appliance repair center for 7 years, then finally opened my business in 2004. I have been an online technician since 2008 and really enjoy the challenge of diagnosing appliance troubles remotely. I love working with people and sharing my talents with the world, so I am glad that Appliance Zone has allowed me the privilege to participate in this forum! This company shares the same passion and values as I do, so it is a great fit. I look forward to helping as many people as I can through this site!