G.E. Topload Imbalance after agitation..


G.E. Topload Imbalance after agitation..

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JT123
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I have a GE topload washing machine (Model GTW330ASK1WW) with an imbalance issue.

The load distribution after agitation (before spinning starts) is always imbalanced and the wet laundry is gathered  in a clump in the lower left hand quadrant (around 8 oclock) looking down into the tub.
Of course, this imbalance creates a problem for the spin cycle.
The machine is level.

After the load is manually redistributed, the machine spin cycle completes successfully, as does the entire rinse and spin cycles. It seems the problem is created during the washing agitation phase. The problem occurs with normal size, medium and with large loads.

Service tech came out yesterday and couldn't figure it out. The tension rods are ok. 

When empty, there is a slight vibration during the spin cycle and when the spin cycle finishes, as the rpm slows down, a slight rubbing sound can be heard.

I'd appreciate any thoughts or suggestions you can share.
Thanks
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Hello,
Is this an older washer? there are almost no parts sowing available for it so I am not sure if that is because it's a brand new model or an old model that is being phased out.
thank you







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