GE GTW460ASJ4WW Unbalanced


GE GTW460ASJ4WW Unbalanced

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Doc3477
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I have a GE GTW460ASJ4WW that was purchased new in June of 2016 that continually will not spin the load because it is "unbalanced" 

Shortly after install I ran into this problem.  It mostly happened on large loads and would happen maybe once a month in the beginning.  By June of 2017 it had become a major issue.  I once had 2 pairs of socks in the drum, spaced evenly apart, and it would not spin it because it was "unbalanced."   I called GE customer service and was told there was nothing they could do as it was a "design flaw."  My extended warranty people sent a technician who also spoke with GE Customer service and got the same response.

I did learn how to do a reset which helps but mostly I have to remove any heavy water ladden items (large towels, pants, etc) out and let them drain overnight into the laundry sink and then they will spin.  I've learned to do small loads at a time but that is not why I purchased this washer.  Forget doing any blankets or bulky items.  
The issue is alway an unbalanced load no matter how carefully items are placed in the tub.  Sometimes I have to run the drain and spin cycle several times (adjusting the load in between) before it will spin.

Has anyone heard of GE solving this "design Flaw" or any other ideas on a permanent fix?
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I do not think there is a fix in place.. Normally when this sort of thing happens the manufacturer identifies the problem and puts a fix in place... if it were pointed at suspension rods or something then typically that part would be improved.. I am not even sure what the actual issue is with this one .. it seems odd for a rep of Ge to say this is a "design flaw" so sorry for your luck.. I would be asking for my money back then if they can't offer you a solution.. that isn't right in my opinion







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