GE Refrigerator Water dispenser issue


GE Refrigerator Water dispenser issue

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Veedubbayou
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GE refrigerator model GSS23GGKECBB, water dispenser gives very short burst at normal volume then turns to a trickle.  The supply line also vibrates and knocks while the water dispenser is turned on.  Ice maker is still working normally.  I checked water supply and am getting great volume and pressure at the connection to the fridge.  I removed the filter and inserted the by-pass plug.  I have replaced the control valve.  I have verified that it is not the tube in the door frozen by inserting an exterior piece of tubing in the valve and the condition persists.  I can also blow freely through the tube in the fridge.  The switch appears to be working or I wouldn't think I would get anything at all although I haven't done any other testing of the switch.  So what else is there?  I believe only the control board is left but I didn't want to replace that expensive of a component without a more expert opinion.  All I know about it, I learned from Google.

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When i use to run into this situation it was almost always a line or fitting restricting the water flow.. Possibly somewhere in the lines or tube chiller a portion is icing up causing a partial blockage





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It seems plugged in the refrigerator supply line somewhere between the connection from the house supply and the valve inlet.  If I check the connection from my plumbing right where it connects to the refrigerator, there is huge volume and pressure.  From there it goes up the back of the fridge through the filter and back to the valve.  I have the filter removed and the by-pass plug in.  If I disconnect the water from the valve and turn it on, I only get a dribble where it goes to the valve.  I've tried poking wires into the lines but can't seem to clear it.  Do you have suggestions???  Can I blow compressed air in there and not hurt anything?


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4 Months Ago by Veedubbayou
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That is definitely where the clog is.  I connected the supply from the house directly to the valve and am back to normal volume at the door dispenser.
So now I'm looking for ideas to unclog it.  I suspect it must be in the housing for the filter somewhere.  I can poke a wire well up through the connections that go to the valve and the usual supply connection.  Should I pressure up the compressor and give it a blow?  I don't want to screw it up worse...



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Ok good, we are on to something here.. so would you be able to shut the frig off for a while in case its ice blockage? this would at least tell you if its ice or something else.. not sure where you are located temperature wise in the US or if you have a place to put the food for 12 hrs or so.. if not, you can try compressed air but if it's ice i would worry about bursting a line... For some reason I think it's ice but could be totally wrong there





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I don't believe there is any ice involved.  It is strictly in the filter housing or associated tubing somewhere.  Before I go any further I want to be clear, I am referring to the EXTERNAL supply lines on the back of the unit.  One line goes from the water-in connection to the filter housing, then there is a return line back from the filter housing to the valve.  Both of these are on the exterior of the unit and only enter the refrigerator compartment to the filter housing, never in the freezer compartment. 
I did get the compressor, and if I blow reverse to the normal flow direction, it blows freely.  If I blow in the direction of water flow, it barely goes through.  If I connect the water line same thing, water barely flows.  I have only the by-pass plug in the filter housing, no filter.
So the chiller lines are NOT involved, and also as I said above, if I connect my water supply directly to the valve and by pass the filter lines, then it flows normally from the door.  So the obstruction HAS to be in these external lines or the filter housing.
I have since found information on line that says the filter head can become damaged and restrict the flow.  That is what seems to be going on.  I think I'm going to look into replacing that...


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AH HA!  I'm pretty sure I found the issue.  Looks like the little tip of the check valve in the filter head is broken off or worn down.  I've been looking in there with a mirror and could understand how the filter could depress the check valve since on this one, it appears the tip of the valve is below the surface of the filter head.  I watched a video of a fellow replacing a similar one and could see the check valve is supposed to be protruding above the surface.  So... looks like an expensive part.  I'm going to try to carefully glue a new tip on the valve and see if I can fix it. 
Thanks for your help!

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Awesome well good luck, hope you get it taken care of!





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I found a reasonable price on the part and received the new filter head yesterday and got it installed.  That FIXED it!  Weeeee!

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4 Months Ago by Veedubbayou
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Awesome glad you got it taken care of.. thanks for visiting the Appliance Repair Forum!







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