GE side by side not dispensing ice


GE side by side not dispensing ice

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Dispenses water fine. Does not dispense ice. It makes ice, auger motor doesn't run/spin auger. The flap in the door activates when you hold a glass to dispenser. I'm assuming it's motor or some electronic piece. Held glass against lefer for 45 sec to heat up motor....didn't hear anything. 

So...what to check next/most likely part to replace?
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I need a model# please before I can offer any suggestions



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Admin - 2/21/2019 6:58:54 AM
I need a model# please before I can offer any suggestions

Here it is....sorry about that...

GSL25JFOA BS
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no worries... so on your control board where you select water, ice, etc.. does it have a light or something to signify what selection you are on such as water, crushed, cube.. do each of those light up when you select them so you know which one you are on?






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Admin - 2/22/2019 4:24:48 AM
no worries... so on your control board where you select water, ice, etc.. does it have a light or something to signify what selection you are on such as water, crushed, cube.. do each of those light up when you select them so you know which one you are on?



Yes they light up fine. Water dispenses fine. Littleflap operates fine. When I press/hold lever for ice (cubed or crushed) don't really hear or feel anything. With door open and holding down door switch at top AND pressing lever for ice I don't see auger turning. When doing same with ice bucket removed I don't see auger arm/aperture move either. I was thinking either auger motor or some switch. Went out all at once didn't make any odd sounds prior to going out....performed well and then nothing.
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i would check the dispenser control board.. look for a burn mark on one of the circuits possibly.. diagnosing this type of issue is sometimes difficuilt





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Admin - 2/22/2019 6:47:52 PM
i would check the dispenser control board.. look for a burn mark on one of the circuits possibly.. diagnosing this type of issue is sometimes difficuilt


I'll start with that...thanks!
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good luck!





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Are there any written or video instructions on how to remove the panel? Thanks.
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Youtube is a good place to go... videos like this are quite plentiful there.. this one I just grabbed out of a quick search it may not be your model but just to give you an idea https://www.youtube.com/watch?v=20L52LEtPNY







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