LG new window air conditioner-doesn't power on after installation


LG new window air conditioner-doesn't power on after installation

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musiclvr56
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After spending over an hour installing the ac, it doesn't power on-there is nothing wrong with the outlet/circuit. The contractor and I are guessing the issue is the control panel so I ordered one and hopefully this is the answer. What are your thoughts? I did a google search "LG" -I didn't read them, but there are over 100 complaints filed with Consumer Affairs. A quick glance was that the customer service department at LG was problematic.
BrittsAppRepair
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Good Morning and thanks for posting on the Forum! 

Could I have the model # of the unit so I can look further into this? 

Looking forward to hearing back from you! 
musiclvr56
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Model No. LW1216ER.  Someone on another site responded: "LG and Samsung appliances, not that good. We've been seeing a lot of problems with the compressor staying on after it's turned off on that style. Here's the deal, if you don't call for warranty and you attempt a repair, you risk losing your warranty. You don't want to lose your warranty on LG. However, if you're willing to take the risk, let's do it right. Slide it out of the sleeve and check for a wire that is off. Check for 120 VAC at the control board (i think there's a fuse on the board). Check for low DC voltage at the display control panel. It's more likely to be the control board rather than the control panel."

What are your thoughts?
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It does sound like a control board issue with the unit but if you still have a warranty on it, I would recommend going that route. The control board replacement part # is EBR83604002 and I am showing this part is out of stock with most online retailers at this time so you may have trouble finding the part in stock. Most of the parts for this model are no longer being produced so if there's something besides the board that will need replaced, the part may no longer be available for purchase. 


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