!!! I ordered a bake element for my oven, the process was very easy (even for a girl!) and I was able to find my part, get it ordered and shipped very quickly. It was delivered right to my door! I was so excited at the thought of having my oven back and it looked like a simple remove/replace procedure to install the new element. I removed the old element to compare it to the new one for size and connection similarity and in doing so, discovered I had a burnt and disconnected wire on my old element! I had to have that repaired and the old element was put back in and works just fine. I contacted ApplianceZone.com for a return authorization and refund, which they gave me right away.
I am so impressed with the ease of navigating this site and with the EXCELLENT customer service I received, that I will be sure to return here with any future appliance repair needs and I will recommend this site to all of my family and friends.